Answer guide · Cloud and infrastructure

Cloud hosting provider: how to answer it in a security questionnaire

Usually asked as: “Which cloud service providers (CSP) do you use to host your services?”

Updated

What is a cloud service provider (CSP)?

A cloud service provider (CSP) is a company that rents computing infrastructure, such as servers, storage, and databases, over the internet. The largest are Amazon Web Services (AWS), Microsoft Azure, and Google Cloud. A SaaS company's CSP is one of its most important subprocessors.

What the buyer is really asking

Name the provider or providers that host the product and the services you use from each. Buyers use this to check your provider's own certifications and to spot concentration risk.

Other ways buyers ask it

Every one of these wants the same answer:

  • “Which cloud service providers do you use to host your services?”
  • “Where is your application hosted?”
  • “Do you use more than one cloud provider?”

Evidence to have ready

  • Your subprocessor list
  • The provider's SOC 2 or ISO 27001 report

How Tyrvar answers this

Tyrvar treats every wording above as one question. You write the answer once, attach the evidence, and revisit it when your setup changes. Each buyer gets that approved answer no matter how their questionnaire words it. If you have not answered it yet, Tyrvar flags the question for you and does not make something up. Try it on your own questionnaire.

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