Answer guide · Data protection

Personnel access to customer data: how to answer it in a security questionnaire

Usually asked as: “Which groups of personnel (employees and contractors) have access to personal and sensitive data?”

Updated

What is personnel access to customer data?

Personnel access to customer data covers which employees and contractors can view or change customer data, and under what conditions. Strong setups limit it to named roles and require approval for each access. Every access is also logged.

What the buyer is really asking

Which of your people can see customer data, and does that include contractors? A short list of named roles is more convincing than a general line about least privilege.

Other ways buyers ask it

Every one of these wants the same answer:

  • “Which employees have access to customer data?”
  • “Do contractors have access to our data?”
  • “Who at your company can view production data?”

Evidence to have ready

  • A list of roles with production or customer data access
  • The most recent access review for those roles

How Tyrvar answers this

Tyrvar treats every wording above as one question. You write the answer once, attach the evidence, and revisit it when your setup changes. Each buyer gets that approved answer no matter how their questionnaire words it. If you have not answered it yet, Tyrvar flags the question for you and does not make something up. Try it on your own questionnaire.

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