What is patch management?
Patch management is the process of finding, testing, and applying software updates that fix security flaws and bugs. It covers operating systems, applications, and firmware. Organizations usually set patching deadlines by severity, such as critical within 14 days.
What the buyer is really asking
Buyers want your patching SLAs by severity and proof you meet them. Critical within 7 to 30 days is common. If you use managed services or rebuild images instead of patching hosts in place, explain that.
Other ways buyers ask it
Every one of these wants the same answer:
- “Describe your patch management process.”
- “What are your SLAs for applying critical patches?”
- “How do you keep operating systems up to date?”
Evidence to have ready
- The patching SLA in your vulnerability management policy
- Patch compliance reports or image rebuild history
How Tyrvar answers this
Tyrvar treats every wording above as one question. You write the answer once, attach the evidence, and revisit it when your setup changes. Each buyer gets that approved answer no matter how their questionnaire words it. If you have not answered it yet, Tyrvar flags the question for you and does not make something up. Try it on your own questionnaire.