What is change management?
Change management is the process for proposing, reviewing, approving, and recording changes to production systems. Its goal is to prevent unauthorized or untested changes from causing outages or security gaps. In software teams the ticket, pull request, and deployment log usually form the change record.
What the buyer is really asking
Describe how a change goes from idea to production: where it is tracked, who approves it, and how it is deployed. For most software companies the ticket, pull request, and deploy log are the change record. Say that rather than describing a change board you do not have.
Other ways buyers ask it
Every one of these wants the same answer:
- “Describe your change management process.”
- “How do you document and track system changes?”
- “Who approves changes to production?”
- “Do you have a change advisory board?”
Evidence to have ready
- A change management policy
- A sample change traced from ticket to pull request to deployment
How Tyrvar answers this
Tyrvar treats every wording above as one question. You write the answer once, attach the evidence, and revisit it when your setup changes. Each buyer gets that approved answer no matter how their questionnaire words it. If you have not answered it yet, Tyrvar flags the question for you and does not make something up. Try it on your own questionnaire.