Answer guide · Data protection

Customer-managed keys (BYOK): how to answer it in a security questionnaire

Usually asked as: “Can customers supply, manage, or revoke their own encryption keys (BYOK or customer-managed keys) for the data you hold on their behalf?”

Updated

What the buyer is really asking

Buyers want to know if they can hold or revoke the keys that protect their data inside your service. This is about a product feature, not your security posture. If you do not offer it, a plain no is a fine answer.

Other ways buyers ask it

Every one of these wants the same answer:

  • “Do you support bring your own key (BYOK)?”
  • “Can customers manage their own encryption keys?”
  • “Can we revoke access to our data by revoking a key?”

Evidence to have ready

  • Product documentation describing key options, if the feature exists
  • A roadmap statement or plain no, if it does not

How Tyrvar answers this

Tyrvar treats every wording above as one question. You write the answer once, attach the evidence, and revisit it when your setup changes. Each buyer gets that approved answer no matter how their questionnaire words it. If you have not answered it yet, Tyrvar flags the question for you and does not make something up. Try it on your own questionnaire.

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